Shipping & Returns Policy
Credits
Trufilter.com reserves the right to offer a full refund, a partial refund or credit for parts returned.
Shipping Policy
Trufilter.com's policy is to ship parts within 3-5 business days of receiving payment. Orders our shipped United States Post Office 2nd day priority mail.
Ttrufilter.com is not responsible for carrier delays. If for unknown reasons a parts order is not received within 7 days please contact us and a representative will contact you to resolve the problem. If a customer fails to notify Trufilter.com of non receipt of a shipment within 30 days of the original shipping date in the USA, 60 days international, no credit or replacement will be considered by Trufilter.com.
Return Policy
No damaged parts will be accepted for refund after 30 days from original ship date of said parts.
Returned parts with no apparent defects will be charged a 20% restock fee, left up to the discretion of Trufilter.com.
Returned parts must be accompanied by an authorized return number and assigned by Trufilter.com unless otherwise stated by Trufilter.com.
Trufilter.com makes every effort to sell quality parts to its customers. Every part is inspected before shipment. If a part arrives damaged, with the package also damaged, the replacement cost will be the responsibility of the carrier. If a part arrives damaged and the packaging has no apparent damage then that part will be replaced at the discretion of Trufilter.com